Client Stories & Testimonials
BRQ Client Stories
Sue is a disability pensioner who relies on a wheelchair for mobility. Sue regularly uses her local bus route to access the community and found her local bus stop did not have wheel-chair accessibility. This meant Sue had to be dropped off at alternative bus stops or mid-route which caused significant distress and humiliation. BRQ … Read More
Leanne and Karen contacted BRQ due to the lack of accessible parking available at their housing complex. The lack of accessible parking left the clients feeling like prisoners in their own home due to their physical impairments. After a many months of trying to negotiate an outcome directly with the housing managers the clients sought … Read More
Fatima worked as a personal carer on a permanent part-time basis in an aged care facility for just over four years. Fatima sustained an injury in the workplace and went on Work Cover. Following an operation she returned to her job with adjustments made on account of her impairment. Fatima remained working for a period … Read More
Agatha worked as a permanent part-time educator in the childcare industry for over eight years. Her child was enrolled at the relevant childcare centre, and thus breastfed him on their corresponding lunch break. Her Director made inappropriate comments in relation to her breastfeeding, failed to provide her with a comfortable space to breastfeed, and began … Read More
Gertude worked as a permanent part-time picker and packer in the wholesale industry for almost seven years. Twenty days prior to accumulating seven years of continuous service (and thus potentially being entitled to pro rata long service leave), her employment was terminated. She was unexpectedly informed that her employment was being terminated because the company … Read More
Ashley moved from interstate to take up a job opportunity in regional Queensland. At the end of her first week of work she was invited out for drinks with her boss, who was also the owner of the business. Believing that other staff would be attending she agreed to meet up after work on Friday. … Read More
Mick is a young Indigenous man who suffers from a moderate intellectual impairment. He was working as a casual kitchen hand in regional Qld for a month, when his position was terminated. Mick’s disability included a slow developmental delay and this affected his short term memory. As a result Mick was unable to remember simple … Read More
I feel fortunate to have been able to spend time at BRQ.
Thank you for giving me such an unique opportunity to see law from a new perspective.
The information delivered at the community level from Basic Rights QLD around Centrelink would contribute to women’s (and everyone’s) financial empowerment.
Testimonials - WWQ
Thanks so much for your help and also fighting the good fight. Women are so economically vulnerable during childbearing years and just do not have the time, resources or energy to stand up for themselves without services like QWW.
QWWS has been very helpful. Thank you for the realistic truths as to what I was expected to be achieved. Thanks to all of you ladies.
I would like to thank you for the time and effort you have put into my claim. You have been very helpful and I would not have concluded an agreement without your hard work. We have settled an agreement, not entirely what I wanted, but I am really happy about it and I can now close this matter and focus on my next step and future! Thank you again, for listening, and having so much attention on my needs. You have been the best!
I don’t think I could have gone ahead with my complaint at ADCQ if I did not have the assistance of QWWS. The outcome was in my favour so I’m very thankful to QWWS for their assistance.
The Industrial Officer I got was quite simply amazing. Right from the very first conversation she calmed me, she helped me, and she gave me my confidence back. I recently had my conciliation hearing with FWC, and my case was settled out of court which was a big relief to me as I didn’t want this dragging on for months. I went into my conference knowing my rights, knowing the legislation, and knowing that I was right, and therefore determined to get an outcome I deserved. I am very happy to say that I got the outcome I wanted, and deserved, but I could not have done it without WWQ supporting me. I am so incredibly grateful to the the Industrial Officer, and always will be. She is my hero. I really hope I never have to use WWQ Services again, but to know that this service is available gives me peace of mind.
We are grateful to you and WWQ and we will recommend your services to family and friends.
Thank you all so much from the bottom of my heart, knowing you all definitely is one the best thing of my life during my stay in Australia and I am glad I am finally able to put the whole thing behind, without your help I can not kept fighting and made it to the end, thank you for stick up with my case I would be forever grateful and continue to do what is right.
My rep was confident, experienced, kind and very patient with me.
The Industrial Officer was supportive, kind and went out of her way to communicate what was needed to outsource information to support my case. The IO had a clear understanding of the facts and didn’t give up and was professional at all times.
I could not have afforded legal advice; WWQ was a blessing and greatly contributed to a successful outcome with my return to work… I could not have asked more from the Industrial Officers, for their time, efforts and professionalism. The Industrial Officer was so patient with me when considering options, explaining legal terms and benefits to me. Excellent service.
I appreciated your support and assistance along the way. There is no way I would have had the confidence to stand my ground and end up with the settlement that I did without WWQ’s guidance. I found it an excellent service and thank you again.
WWQ were really understanding, and professional in the way they helped me.
There are so many women out there that need WWQ.
The women who work at WWQ are amazing, being able to talk about these issues with insightful women has made the difference to me.
Seventeen Mile Rocks
I had a really positive experience, the staff are excellent.
The lady I had was full of knowledge, I was pleasantly surprised that WWQ did exist. Hadn’t heard of WWQ before, the lady made alot of sense, and gave very practical advice.
I would like to take this opportunity and say many many thanks to you and your organisation for the help, support, advice and assistance you have provided me over the last 3 months since I contacted you. I would not have had the strength and the knowledge and confidence i have had today and will have in the near and distance future if it was not for the knowledge and research i have had to follow through following your advice. I thank you and may you continue helping people like me who needed help and could not scream from the roof top but have someone willing to offer advice just a phone call away.