Leanne and Karen contacted BRQ due to the lack of accessible parking available at their housing complex. The lack of accessible parking left the clients feeling like prisoners in their own home due to their physical impairments.

After a many months of trying to negotiate an outcome directly with the housing managers the clients sought advice and assistance from BRQ. BRQ wrote to the housing company on behalf of the clients outlining their obligations under Anti-Discrimination Laws and requested accessible parking be made available.

The Housing Company rectified the parking issue and the clients are now able to enjoy accessing the community again.