Basic Rights Queensland (BRQ) is a specialist community legal centre, providing free advice, advocacy and legal services state-wide by telephone.

Our committed staff, volunteers and students assist vulnerable people in matters relating to social security, disability discrimination and women’s employment issues.

We Provide

Help with Centrelink
We provide free information, advocacy and legal services on Social Security (Centrelink and Employment Services).

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Disability Discrimination Assistance
We provide advice and resources to protect your rights and help resolve disability discrimination matters.

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Support for Women at work
A free, confidential & supportive service to help vulnerable women seeking help with work-related matters.

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Factsheets & Resources
Comprehensive resources explaining how the law works, and your rights and obligations – all written in plain English.

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Where an issue has an impact on the broader community we may develop and conduct community education activities, and/or undertake research informing law reform projects where we advocate on behalf of the community.
  • BRQ’s specialist services are accessible via freecall numbers from anywhere in Queensland.
  • BRQ’s client work focuses on vulnerable and disadvantaged people:
  • 55% of our clients are people with disability, including mental illness
  • 89% of our clients are in very straitened financial circumstances
  • 13% of our clients have no income at the time of contact
  • BRQ’s social work services are offered to clients in need of brief counselling or linking in with local supports
  • BRQ’s plain English factsheets support understanding of the law, how to access rights and any related responsibilities
  • BRQ’s capacity-building training assists community, private sector and government workers to understand the law and how to assist their clients
  • BRQ’s law reform activities arise from the client work; they focus on informing government of the impacts of laws and policies on vulnerable people and on offering positive alternatives
  • BRQ has been operating for over 33 years with the support of volunteers, sponsors, donors and pro-bono assistance


In the 2018 to 2019 financial year we helped 2270 people access 4921 services.

  • Social Security
  • Disability Discrimination
  • Working Women

By percentage, our clients identified as:

Financially Disadvantaged
People with a disability
Culturally or Linguistically Diverse, or Indigenous Australians

Get Help Now: Call us from anywhere in Queensland.

Make a booking for Telephone Advice here.

For Social Security or Disability Discrimination

Call 07 3847 5532 Now freecall: 1800 358 511

Our Telephone Advice Service runs Monday – Friday 9.30am – 12.30pm & Monday – Thursday 2.00pm – 4.30pm.

For Women’s Employment Issues please call

Free Call 1800 621 458

This service operates from 9.00am – 4.00pm on Monday, Tuesday and Friday.