We operate a Telephone Advice Service by appointment.

Social Security Telephone Advice Service
Tuesday - Friday 9:30am - 12:30pm

Wednesday 2.00pm - 4.30pm

Disability Discrimination Telephone Advice Service 
Monday 1:00pm - 4:00pm
Wednesday 9:30am - 12:30pm  

If you would like to call our office, one of our volunteer First Contact Officers will take your details and a brief outline of your matter. We will then make a telephone appointment for you to discuss your matter with one of our telephone advice workers.   

In the meantime, if you have a Centrelink servicing complaint, this is generally better addressed by Centrelink Customer Relations Unit (1800 132 468) or the Commonwealth Ombudsman (1300 362 072).  Where a person has a systemic complaint or a complaint about the current legislation this is generally better addressed by the relevant Minister or your federal member of parliament.

Telephone Advice Booking and Administration Line 
Between 9.30am - 12:30pm and 1:30pm - 4.30pm weekdays
07 3847 5532
1800 358 511

07 3421 2500

PO Box 293
Fortitude Valley Qld 4006

brq at 

To email Basic Rights Qld, please replace at with @ and remove all spaces

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