The Australian Human Right's Commission describes Disability Discrimination as follows:
Disability discrimination is when a person with a disability is treated less favourably than a person without the disability in the same or similar circumstances.
For example, it would be ‘direct disability discrimination’ if a nightclub or restaurant refused a person entry because they are blind and have a guide dog.
It is also disability discrimination when there is a rule or policy that is the same for everyone but has an unfair effect on people with a particular disability.
This is called ‘indirect discrimination’.
For example, it may be indirect disability discrimination if the only way to enter a public building is by a set of stairs because people with disabilities who use wheelchairs would be unable to enter the building.
BRQ’s disability discrimination telephone advice service provides information and advice to help a person determine if their problem is Disability Discrimination and if so, what they can do about it.
Whilst everyone can receive free legal advice, our casework and representation capacity is limited and these services can only be provided for the most vulnerable who are unable to advocate for themselves.
Our social worker provides services to clients in need of social work support in relation to their Disability Discrimination problem, such as brief counselling or referrals to local community agencies.
BRQ’s disability discrimination Telephone Advice Service operates Monday afternoons, Wednesday mornings and Thursday afternoons but initial enquiries are taken all week by our First Contact Officers.