Where else to get help

Townsville Community Legal Service provides help with Centrelink problems for people living in northern Queensland, from Townsville to the Cape.

Ph 07 4721 5511  

Legal Aid Queensland and Basic Rights Qld run telephone advice clinics at the Administrative Appeals Tribunal (AAT) for appeals lodged with the AAT. To make a booking for telephone advice, phone the AAT Registry directly:

07 3005 6200  or  1800 011 140


If you have a Centrelink servicing complaint, this is generally better addressed by Centrelink Customer Relations Unit (1800 132 468) or the Commonwealth Ombudsman (1300 362 072).  Where a person has a systemic complaint or a complaint about the current legislation this is generally better addressed by the relevant Minister or your federal member of parliament.